Welcome to Hockey Specialty Shop! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. Any unauthorized use of the site may result in termination of your access.

2. Product and Service Description

We strive to provide accurate descriptions of our products, including apparel, protective gear, and accessories. However, we do not guarantee that the product descriptions or other content on the site are error-free. If you receive a product that is not as described, you may return it within 15 days of receipt.

3. Order and Payment Terms

All orders are subject to availability and confirmation of the order price. We accept payments via Visa, MasterCard, JCB, and PayPal. Once your order is placed, you will receive an order confirmation email. Orders are typically processed within 1-2 business days.

Shipping options include standard shipping via DHL or FedEx (with a fee of $12.95) and free shipping via EMS for orders over $50. Delivery times vary depending on the shipping method and location.

4. Returns and Exchanges

We offer a hassle-free return and exchange policy for items that are unused and in their original packaging. Returns must be initiated within 15 days of receipt. Non-returnable items include elbow pads, gloves, helmets, and shin pads due to hygiene and safety reasons.

To initiate a return or exchange, please contact us at [email protected] with your order number and reason for the return/exchange. Refunds will be processed within 7-10 business days after the returned item is received and inspected.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Hockey Specialty Shop and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

6. Limitation of Liability

Hockey Specialty Shop shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. Our liability is limited to the maximum extent permitted by law.

7. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Email: [email protected]

Address: 920 Parkview Drive, LOHMAN, US 65053

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the United States.

Thank you for shopping with Hockey Specialty Shop!